Severe Weather Changes

Jan 21 - 23, 2025

For your safety, we ask that you do not drive to the clinic, due to severe road conditions. All Tuesday, Wednesday, and Thursday appointments (Jan 21 - 23) will be changed to Tele-health. Your appointment time stays the same. Please dress comfortably and fully charge your cell phone for your appointment.

Instructions:

1. Download Zoom app

2. You will receive a text to connect to your secure Zoom call. Please be ready to click the link, around your appt day & time on your phone. (Due to the condition. There may be delays. Please be patient.)

3. The delay may be up to 1 to 2 hours depending on the connection and operation.

4. If you did not receive a text or a phone call, please use the patient portal to text before 4:30pm.

The patient portal is the fastest way to reach us for urgent matters. Should you have any issues after 4:30 pm, please contact us through Facebook.

Please! Do not overload the communication system, as that may delay the quality of care we provide to you.

Preparing for your Zoom Call

Be ready to receive a phone call from our front desk.

1. Confirm your appt time on Tuesday or Wed

2. Prepare your pre-payment of copay and/or deductible.

3. Update your new insurance information.

4. Make sure to give your best phone number, so you can receive the text to connect to our Zoom call with you.

Let's make this teamwork happen without delay.

I appreciate your help as we navigate this severe weather.

We have a new patient portal that has multiple features to answer most of our patient questions. We have staff available to assist patients with registering for the portal, and it only takes 5-10 minutes on average to register.

Once registered, patients have access on the portal to:

• View appointment details like location, date, and time

• Update demographic information to save time at check-in

• Upload insurance cards and IDs

• View and download medical records

• Contact your provider directly

• Ask questions about billing, prescription, and preauthorization

• View your balance and pay your bill online

  • Request or change Appointment

• Set notification and appointment reminder preferences

Patient Portal Instructional Videos

PainStop Spine Clinic has partnered with MediCopy for all Release of Information services! Please request records directly from MediCopy and they will produce records within 2 business days of the request.

COVID-19 TREATMENT SERVICES

If allowed by the insurance company, all patients that show COVID-19 symptoms should avoid face-to-face contact visits and instead

follow-up through our Telemedicine Services.

NEW NARCOTIC DETOX SERVICE

We are now offering an expanded Suboxone (Buprenorphine/ Naloxone) service for addiction.

(most insurances accepted)

Cervical, thoracic, lumbar, and caudal epidural injections:

Take care of your mental health

Often times in life, you may experience increased stress. Fear and anxiety can be overwhelming and cause strong emotions.

Get immediate help in a crisis:

• Call 911.

• Disaster Distress Helpline: 1-800-985-5990 (press 2 for Spanish), or text TalkWithUs for English or Hablanos for Spanish to 66746.

• National Suicide Prevention Lifeline: 1-800-273-TALK (8255) for English, 1-888-628-9454 for Spanish, or Lifeline Crisis Chat.

• National Domestic Violence Hotline: 1-800-799-7233 or text LOVEIS to 22522.

• National Child Abuse Hotline: 1-800-4AChild (1-800-422-4453) or text 1-800-422-4453.

• National Sexual Assault Hotline: 1-800-656-HOPE (4673) or Online Chat.

• The Eldercare Locator: 1-800-677-1116 TTY Instructions.

• Veteran’s Crisis Line: 1-800-273-TALK (8255) or Crisis Chat or text: 8388255.

Featured Blogs

PSSC Narcotic Addiction Treatment Plan

Narcotic addiction can affect anyone. PainStop Spine Clinic can help through a patient-focused narcotic treatment program.

What Drug Addiction Does To Your Brain and What You Can Do About It

Here’s how addictive drugs affect your brain and what you can do about it.